Real Estate Frequently Asked Questions

Most frequent questions and answers

We work throughout Chester, Delaware, and Montgomery Counties in Pennsylvania, as well as New Castle County in Delaware. Whether you’re buying your first home, downsizing, or selling a luxury property, we bring deep local expertise to every transaction.

Yes. Our systems-driven approach works just as well for a first-time buyer in Downingtown as it does for a luxury downsizer in Greenville. We tailor every strategy to the property and your goals—not the price point.

Clients describe us as structured, responsive, and honest. We don’t wing it—we project manage your home sale or purchase with a clear plan, regular updates, and expert-level negotiation from start to finish.

While spring and summer are popular, homes sell year-round. With the right strategy—pricing, prep, and marketing—fall and even winter listings can perform just as well. We help you time the sale based on market conditions and your personal goals.

Not always. We assess your home’s condition, recommend only high-ROI improvements (like paint, minor repairs, or staging), and help avoid unnecessary expenses. Our goal is to make your home market-ready without overspending.

We provide a full consultation and checklist customized for your home. Our process includes cosmetic recommendations, furniture layout tips, and vendor referrals—all designed to reduce stress and maximize your sale price.

It varies. Once listed, most homes go under contract within 2–6 weeks depending on price, condition, and market demand. We typically recommend at least 2 weeks of prep before going live.

That’s okay! Many of our clients start conversations 6–12 months before they’re ready to move. We’ll educate you on the process, help you get financially prepared, and guide you without pressure.

Yes. Following the 2024 NAR settlement, all buyer agency relationships must be documented. This protects your interests and clearly defines how we advocate for you. We review the agreement together so it’s fully understood.

Absolutely. We often work with buyers from New York, New Jersey, and other higher-cost areas who are moving to Chester or New Castle County. Our team manages the details, communicates proactively, and can handle the process even if you’re remote.

Yes, we love working with first-time buyers. Our approach is educational and empowering, and we walk you through every step—from pre-approval through settlement.

You’ll hear from us regularly—by phone, email, and text—depending on your preference. We use project management tools internally to stay on track and ensure nothing falls through the cracks.

You’ll have a lead advisor (often Vincent Cyr) supported by a full team of specialists in staging, marketing, coordination, and strategy. That gives you personal attention with the strength of a coordinated system behind the scenes.

You’re not alone. That’s why we use a step-by-step selling system that walks you through everything—from prepping your home and setting the right price, to navigating showings, negotiations, and closing. You’ll always know what’s happening and what comes next.

Communication is part of our process. We provide a customized timeline with key milestones, regular updates, and scheduled check-ins so you’re never left wondering. Our clients often say, “We always knew where we stood.”

We don’t wing it. We use a structured, project-managed approach—just like a professional would for a renovation or business project. Every detail is tracked, coordinated, and executed with precision. That means fewer surprises and a smoother experience.

Stress comes from the unknown. We map out everything in advance, anticipate potential roadblocks, and handle the coordination with contractors, inspectors, appraisers, and attorneys. That way, you’re not reacting—you’re prepared.

Absolutely. We walk you through each step, from loan pre-approval to inspections and settlement. We’re here to educate, advise, and keep everything on track. You’ll never be left to figure it out on your own.

We treat every purchase like a project—with defined steps, deadlines, and communication touchpoints. We work behind the scenes to keep everything running smoothly, so you don’t have to juggle it all.

No problem. We’ve helped many out-of-town buyers with virtual tours, digital contracts, and local insights. Our process is built to be efficient and transparent, even if you can’t be here in person.

We coordinate all the moving parts—vendors, staging, showings, offers, inspections, and beyond. Our clients rely on us for a full-service experience that keeps everything organized and on track.

Neither can we. That’s why we preemptively identify and resolve issues during preparation. No last-minute surprises—just a smooth, systemized transaction from start to finish.

You shouldn’t have to. Our team responds quickly, sets clear expectations, and keeps a steady flow of communication so you’re always informed—without having to ask.

You’ll never wonder what’s happening next. We use a structured communication cadence with proactive updates throughout your sale or purchase—from first consultation through closing.

Yes—our team has helped sellers from over 600 miles away. We coordinate all work, keep you updated, and make sure your sale is seamless..